A refund is applicable if a unique BMET number, Pre-departure Orientation (PDO) session booking, certificate download has not been permitted against a user’s request upon payment has been made via an available payment source (MFS/Debit/Credit
Card).
In such circumstances, based on proper authentication, the refund amount will be sent to the user's original payment source (MFS/Debit/Credit Card) within ten to fourteen working days after submitting the refund request.